FAQ

Order Status & Changes
Order status: You’ll receive a confirmation email to track your order.

Changing an order: Only possible if the order hasn’t entered “preparing for shipping,” “shipping,” or “delivered.”

Payment
Methods: PayPal (accepts MasterCard, VISA, Amex, Discover) or Secure Credit Card (Visa, Mastercard, Amex, Discover).

Currency: All transactions are in USD (your bank converts if using another currency).

Shipping
Destinations: Worldwide (Asia, North/Central America, Europe, Oceania).

Processing time: 6–10 days. Shipping time depends on chosen method.

Tracking: Via confirmation email.

Not home: Next‑day delivery attempt, rescheduling, or pickup at local post office.

Returns & Exchanges
Conditions: Item unused, purchased from our online store, request within 14 days of delivery.

How to return: Contact customer service for return address, use original packaging, include proof of purchase.

Return cost: Free only if the return is due to a  support@styllenote.com  error; otherwise, shipping cost deducted from refund.

Processing time: Return confirmed within 14 days of receipt at warehouse; refund/exchange issued within 14 days after acceptance.

For further questions, contact our Support Center.